This year, PPX is offering a series of seven learning events starting in October 2009:

Sessions will be conducted in a round table setting and will include a continental breakfast starting at 8:30am at the National Arts Center in Le Salon, 53 Elgin Street, Ottawa ON K1P 5W1

Session One - Tuesday, October 6, 2009
9am - 11am	" Environmental Scanning "
	Presenters: Bobby Matheson, Director General, Corporate Planning & Accountability, Strategic Policy and Research, HRSDC; Bob L. Lawson, Director, Strategic Management and Information, Strategic Policy and Planning, DFAIT Art Stewart, Senior Director, OAG Interface, Environmental Scanning and Early Warning, Office of the Comptroller General, TBS Chaired by: Marion Brulot, Senior Policy Analyst Strategic Planning and Reporting, NRCan & Member of the Board of Directors of the Policy and Planning Exchange
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Session Two - Tuesday, November 3, 2009
9am - 11am	" Managing Risks for Results "
	Presenters: Eric Belair, Director of Treasury Board Secretariat, Risk Management Group; Art Stewart, Senior Director, Internal Audit, Office of the Comptroller General; Colonel Carl Wholgemuth, Department of National Defence
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Session Three - Tuesday, December 1, 2009
9am - 11am	" The Decision-Making Process and Integrated Planning "
	Presenters: Mark Cuddy, Director, Branch Coordination, Environment; Roxanne Dubé, Director General, Corporate Secretariat, Department of Foreign Affairs and International Trade; Ann van Dussen, Director, Planning and Reporting Division, Treasury Board Secretariat; Bobby Matheson, PhD, Director General, Corporate Planning & Accountability
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Session Four - Tuesday, January 12, 2010
9am - 11am	" Information Management "
	Presenters: John Harrison, BMB Consulting Services and former PPX Board member, will direct the workshop to ensure there is plenty of time for questions and exchanges so that every participant can get ideas of how these experiences can be replicated in their organization. John Pinsent, Chief Financial Policy and Systems at Transport Canada Ronald Surette, Director General Service Transformation, Information Management and Government-On-Line, Atlantic Canada Opportunities Agency Marc Lemieux, Director General Corporate Planning and Performance Management, Atlantic Canada Opportunities Agency
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Session Five - Tuesday, February 2, 2010
9am - 11am	" Using Results Information in Program Decision-Making "
	Presenters: Panel:Canada Revenue Agency (Confirmed) and other Federal Organizations to be confirmed.
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Session Six - Tuesday, March 2, 2010
9am - 11am	" Service Standards "
	Presenters: Bernard Gingras will discuss the current federal government policy drivers for service standards, the role of service standards in results-based management, and provide an update on the Treasury Board's "Guide to Service Standards". Tim Olaveson of the Canada Revenue Agency will share the history of service standards in the CRA, how it manages service standards, and the results of a recently completed global review of its service standards regime. Bruce Langevin of Agriculture and Agri-Food Canada (AAFC) will detail his departments decision to adopt a non traditional approach to the development of external service standards and the contribution this has made to AAFC's overall service transformation agenda. Victor Abele will discuss how Service Canada has a mandate to deliver "Service Excellence" embedded in its Program Activity Architecture (PAA) and has recently updated its Performance Management Framework to continue to drive improvement. To achieve service improvement, Service Canada has a comprehensive approach for enterprise-wide quality management to improve client satisfaction with a strong focus on the "service experience". Victor will explain how the PAA and the Service Canada Charter guide management of service standards, quality improvement and what is being done to equip the organization to succeed.
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Session Seven - Tuesday, April 6, 2010
9am - 11am	" Innovations in Reporting "
	Presenters: Amanda Jane Preece, Executive Director, Results Based Management Division, Expenditure Management Sector, Treasury Board Secretariat Chris Hyde, Research Associate, CCAF-FCVI Inc Silviya Dragolova, 2010 Olympic and Paralympic Winter Games Federal Secretariat, Canadian Heritage Maurice Poulin, Manager, Horizontal Initiatives, Partnerships and Operations Directorate - Program Operations Branch, Infrastructure Canada
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